Information for Patients

The following topics are provided for your convenience. Click the topic to go to that section:

Scheduling your Test

How to Schedule an Exam

  • Please call 732-968-5160 to speak to our scheduling department. Have your insurance card and your doctor’s prescription available when you call.

Things to remember when scheduling your exam:

  • Notify your physician and the Associated Radiologists staff, if there is any chance that you may be pregnant or are currently breastfeeding
  • Advise us of special circumstances such as physical limitations, significant medical conditions, and allergies.
  • Advise the Associated Radiologists staff of your previous CT, MRI, PET scans, ultrasounds or x-rays and where they were performed.
  • A cancellation notice of at least 24 hours is required due to the need to accommodate other patients.

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Test Results

We recognize the importance of timely results reporting. In most cases, we will have the examination results sent to your clinician within 24-48 hours.


Depending on the type of test you have performed, it takes anywhere from a few moments to several hours or even a couple of days for our office to send results by fax or telephone or mail to your referring doctor's office. Urgent reports can be requested by your doctor.

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Punctuality

Due to the variable volume of imaging needs, we are busier some days than others. We will try to complete your exam in the shortest time possible, while providing it in a caring manner.

We pride ourselves on staying on schedule, which in turn will keep you on schedule. Striving to stay "on time" benefits us all. It decreases stress and makes us all more efficient. We aim to be punctual with your appointment time and request that you arrive 20 minutes prior to your appointment to complete the registration process. If you are going to be late for your scheduled appointment, please call us to let us know.

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Inclement Weather

We will contact you to reschedule your appointment should the office need to be closed due to inclement weather

A decision to close the office is not taken lightly. It is made at the highest levels, taking into consideration the safety of our patients and our staff.

We do not follow the local school closings. You will receive a telephone call from one of our staff members advising you that we have elected to close for the day. If you are unsure of the status of your appointment and have not heard from us, please feel free to contact the office.

Weigh the necessity of your visit against the risk of the trip. Your well-being comes first, and we will be happy to reschedule your appointment for a later date. If you do plan to venture out, please use extreme caution, especially in the parking lots and sidewalks. If we are open, and you don't call, we can only assume you are planning to keep your appointment.

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Holidays

The office closes for the following holidays:

  • New Year's Day
  • Memorial Day
  • Fourth of July
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

We are also closed half-days on the following:

  • New Year's Eve
  • Christmas Eve
  • Good Friday

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Patient Satisfaction

We will strive to meet your expectations, but should you have any issues or concerns, please ask to speak with our onsite office manager. We also provide an online feedback form on our website.

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Financial Information

To review your billing statement or to discuss any other financial matter pertaining to our office, please call and talk to our Billing Department personnel at 732-968-1500 from 8am to 6pm, Monday thru Friday.


We accept Visa, MasterCard, Discover and American Express, in addition to check, or cash as forms of payment for co-payments and office fees.

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Registration Information

The information below is provided to expedite the registration process. Please read it carefully.

1. You must bring the following items to your scheduled appointment:

  • Your insurance card
  • A prescription or referral from your primary care physician (if needed)
  • Pre-authorization number (if needed)

Please be aware that if the requested information is not presented to our staff at the time of your visit, we may have to reschedule your visit to allow you to bring the information to us.

2. Please arrive 20 minutes prior to your office visit to allow enough time to complete your registration.

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Forms to download

For your convenience, we have provided several forms to be completed prior to your arrival. You can download and print them out from this website, following the instructions below. To read the forms, you must have the free Adobe Acrobat Reader.

To download the Adobe Acrobat Reader, get Adobe Reader. Everyone must complete the following forms:

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Obtaining Copies of your test

If you need your films, please call the Center where you had the test done to request that the films be released to you. Please keep in mind that we require 72 - 96 hours advance notice to get the films from storage. We will ask you to sign a release when you pick up the films. If you only need a copy of the report, it can be done within a short time. You will be asked to sign a release.

 

Ask your doctor or call us for more information on any procedure or exam.
To schedule an exam please call our scheduling line at 732-968-5160